Motivation
Organizations objectives
Activities to achieve the objectives
Managers should try hard to make the employee do the
activities to achieve the objectives.
Performance = Ability X Motivation
Motive is defined as needs, wants, drives, impulse etc within
the individual.
Definition of motivation
Motivation means a process of
stimulating/energizing people to accomplish the desired goals.
Motivation refers to the way in
which drives, desires, aspiration, and strivings and needs direct, control or
explain the behavior of human beings.
Motivation is an instrument in the
hands of managers for inspiring and creating confidence in the workforce that
they are capable of achieving good results.
Example for motivator: Money, Job
security, Responsibility, Recognition, Possibility of Growth and Development,
Suggestion scheme
Importance of Motivation
Helps in realizing organizational
goals
Helps in increasing productivity
Helps in Reducing employees
turnover and absenteeism
Helps in maintaining good
industrial relations
Helps in getting right personnel
Helps in reducing employee
grievances
Motivation theories
- Abraham Maslow’s Hierarchy of Needs Theory
1. Physiological
needs
Basic needs for
sustaining human life.
Food , shelter,
water, sleep etc.
Basic needs
motivate people to do the job
2. Security
of Safety needs
Fear of losing
job, physical danger, pension
3. Affiliation
or Acceptance needs
As a social being, people want to be accepted by others in the society.
4. Esteem
needs
Power, prestige,
status, self – confidence
5. Need
for self-actualization
Highest need in
hierarchy.
Desire to become
what one is capable of becoming.
To maximize one’s
potential and to accomplish something.
2.
Herzberg
two-factor theory - Motivation-hygiene approach to motivation
dissatisfiers /maintenance /hygiene factors
The presence will
not motivate you, but the absence will dissatisfy you.
Eg: Salary, job security, working condition, company policy, administration, status, interpersonal
relationships
motivator/satisfier- the
presence will satisfy/ motivate you
Eg: Achievement,
recognition, challenging work, advancement, growth in job.
Comparison of Maslow’s need hierarchy and Herzberg’s 2 factor theory
Figure:
3.
Equity
theory(compare/equate himself with others based on fairness of reward relative
to inputs)
Individual’s judgment about the fairness of reward he got relative to
inputs in comparison with reward of other.
Inputs are effort, education, and experience
Outcomes by a person/inputs by a person == Outcomes by a person/inputs by another person
If people feel they are inequitably (irregular, disproportionate)
rewarded, they may be dissatisfied and reduce the quantity / quality of
output/or may leave the organization., ask for a greater reward.
If people If people feel they are equitably (fairly) rewarded, they will
continue at same level of output.
If people feel that the rewards are greater than equitable, they may work
harder.
- McClelland Needs theory of motivation
Need for power
Power is needed for exercising
influence and control over others
Need for
affiliation
As a social being, people want to be
accepted by others in the society/no one should reject them.
Need
for Achievement
Intense desire for success and intense fear
of failure.
They set difficult goals , assume personal
responsibility for getting a job done, restless, like to work long hours
5. McGregors Theory X and Theory Y
Assumptions about humans 2 predict
the behavior of employees.
Theory X - Authoritarian Style
Theory Y - Participative
management style
6.
Vroom’s
Expectancy theory
Force=valence*expectancy
Force- strength of a person motivation
Valence-
value they place on the outcome of their effort./ chance he sees of achieving
that goal.





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